Privacy Policy

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At CapturedbyTownsend, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or book our services.

When you contact us, make a booking, or browse our site, we may collect:

• Your name and contact details
   
• Booking and event information
   
• Email communication
   
• Payment details (processed securely via third-party platforms)
   
• Website usage data (through cookies and analytics)
   

We use your information to:

• Respond to your inquiries and process bookings
   
• Deliver and improve our services
   
• Send important updates or marketing messages (only with your consent)
   
• Maintain business records and comply with legal obligations
   

Your information may be shared with trusted third parties—like payment processors or website hosts—strictly to help deliver our services. We never sell or rent your personal data.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request corrections or deletions
   
• Withdraw consent at any time
   
• Object to certain types of processing
   
• File a complaint with the ICO
   

To request any of the above, please contact us at Claire@capturedbytownsend.co.uk.

We use cookies to improve your browsing experience and understand website traffic. You can manage or disable cookies in your browser settings.

We take appropriate steps to protect your information, including encryption, secure servers, and limited data access.

We may update this policy occasionally. All changes will be posted on this page with the new effective date.

If you have any questions about how your data is used, please get in touch at:
📧 Claire@capturedbytownsend.co.uk